Grocery Distribution Solutions
We understand that:
- Consumer behaviors and expectations continue to change
- Efficient grocery fulfillment solutions are quickly becoming necessary for a competitive market
- Grocers must meet demand with grocery fulfillment that works for both the business and the client
Grocery Fulfillment Methodologies
In the wake of the COVID-19 pandemic grocery delivery has shifted from a convenience to a mainstay. Groceries may offer direct delivery, using internal staffers to fulfill orders or partner with third-party providers who allocate the manpower.
Regardless of the method selected, clients expect the same level of care and quality that they would receive during an in-store visit. Inventory counts, pricing, and timely orders are key to success in a grocery delivery model.
Clients select products online and arrive at the store expecting the order prepared and ready to be loaded. Using existing brick-and-mortar storefronts, grocers are empowered to serve more clients, while allocating from existing inventory.
With a heavy burden on staff time and online systems with grocery order fulfillment, curbside pickup is technology reliant to ensure customer satisfaction. Products must be held in a climate-controlled area prior to the client arriving, and staff resources must be properly allocated.
Micro-fulfillment centers serve online clients by packaging and shipping orders from a dedicated fulfillment center. Retailers wishing to avoid the impact of online orders on in-store staff hours may consider micro-fulfillment as an appropriate solution for managing customer experience and expectations.
Micro-fulfillment centers empower grocery fulfillment through automation and robotics to pick and pack orders efficiently. Clients may never personally experience the fulfillment center as an off-site product, ensuring a well-packaged presentation upon delivery.