KPI LifeTime Services

We provide planning, support, and maintenance to ensure your system will remain functioning as designed, enabling you to confidently focus on achieving your business goals. Our LifeTime Services are modular, scalable, and easily customized to create the right package for you.
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Improved Uptime: With a reliable support system, you can minimize downtime and maintain high operational efficiency

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Faster Resolution: Trained technicians who can diagnose and fix problems quickly to minimize the impact on operations

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Cost savings: Avoid unexpected repair costs and provide a predictable budget for maintenance and support

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Peace of Mind: Operators can have peace of mind knowing they have access to expert assistance whenever they need it

LifeTime Services

Comprehensive service portfolio tailored to your specific needs to keep your equipment, systems, and software operating reliably and long-term

24/7 Support

  • Emergencies and errors happen. When they do, you can count on KPI’s 24/7 dedicated support to provide rapid response & resolution to help you.
  • Our site support experts provide a wide array of operational, technical, software, and controls troubleshooting and support.
247 Support Services

Field Services

  • Proper maintenance is one of the best ways to keep your systems running smoothly and guarantee a long life.
  • Our highly trained, dedicated field service engineers can provide onsite support to ensure the smooth operation of your system.
Field Services

Resident Maintenance

  • Qualified personnel who can properly maintain complex automated handling systems are hard to find and expensive to keep.
  • With KPI’s resident maintenance program, we can augment or offset your existing internal resources to ensure your system is properly maintained.
Residence Maintenance

Spare Parts

Fast and easy access to all part requirements

  • Cost-effective parts ordering. Single point of contact for all KPI-supplied components.
  • Start-up packages and critical/high-risk part packages customized to your site.
  • Warranty replacement handling for any parts which fail prematurely
Parts Management

Training Programs

Empowering your workforce for success with:

  • Competency-Based Certifications
  • Clear Learning Pathways
  • Specialized Knowledge & Skills Training
  • Operations & Systems Training
LifeTime Services Training Programs

Upgrades, Modernizations & Retrofits

KPI’s highly experienced engineering team can design a modernized end-state solution along with an incremental modernization roadmap that will enable you to begin realizing benefits with each incremental improvement.

Upgrades Modernizations and Retrofits

Warehouse Assessments

Optimize your operations with comprehensive warehouse assessments:

  • Detailed evaluations to enhance material flow, safety, and operational efficiency.
  • Strategic capital planning and spare parts management tailored to your needs.
  • Expert assessments of WMS, control systems, and sustainability practices.
Warehouse manager performing warehouse assessment
eBook

Maintenance Management for Automated Systems

Integrating CMMS with Business Strategy

Explore how integrating Computerized Maintenance Management Systems (CMMS) can enhance operational efficiency, safety, and financial performance in automated systems.

This comprehensive guide addresses key maintenance strategies, their impacts, and the role of CMMS in overcoming modern industrial challenges

Maintenance Management for Automated Systems: Integrating CMMS with Business Strategy eBook

LifeTime Services Resources