Increased Efficiency: Prevent breakdowns, reduce downtime, and increase the overall efficiency of your system
Field Services
You need peace of mind and protection for your investment. Even if KPI Solutions did not install your equipment, our onsite support and preventative maintenance services ensure your system continues to run smoothly and reliably – now and in the future!
Improved Safety: Identify and fix potential safety hazards before they cause any harm to workers or equipment
Extend the Life of Your System: Identify and address wear and tear before it leads to equipment failure
Maximize Uptime with Onsite and Preventative Maintenance Support Services
One of the best ways to keep your systems running smoothly and guarantee a long life is to maintain them properly. Our highly-trained, dedicated field service engineers can provide onsite support to ensure the smooth operation of your system.
Supporting Systems Through Every Stage
System Modifications & Upgrades
Whether or not KPI Solutions designed and installed your current equipment and software, our experienced LifeTime Services team can help you with upgrades and retrofits – modernizing for speed and reliability.
Warehouse software has improved exponentially over time and if your implementation is more than a few years old, chances are you would benefit from an upgrade. Our skilled team analyzes your system with a holistic approach – considering customizations, your unique tech stack, and integration to other components. We focus on minimizing disruption to your business by fully testing all upgrades before go-live, ensuring a smooth transition.
Like software, your materials handling equipment also ages and performance deteriorates over time. A routine maintenance plan will extend the life of your investment, but sometimes more extensive system upgrades and retrofits are required to meet performance requirements. Our team of operations experts can design and implement upgraded automated solutions that improve overall DC performance, boost reliability, and increase overall system stability.
IDENTIFY PROBLEMS BEFORE THEY BECOME COSTLY
Inspections & Maintenance Report
Routine equipment inspection and maintenance is one of the most important critical success factors that will ensure you meet your performance goals.
Our staff experts rigorously inspect your equipment and provide you with actionable maintenance reports that identify preventative maintenance requirements by criticality.
OPTIMIZE PERFORMANCE & AVOID UNPLANNED DOWNTIME
Preventative Maintenance
Routine preventative maintenance can extend equipment life, reduce breakdowns, increase worker safety, and increase systems performance and capabilities.
Our semi-annual, quarterly, and monthly PM inspections supplement your maintenance and identify potential problems before they become costly.
SYSTEM UPTIME IS ESSENTIAL TO YOUR SUCCESS
Emergency Dispatch
Our goal is to work with you proactively to avoid big problems before they occur, but when emergencies do occur, our emergency support and repair teams are available to assist you 24 hours a day, 7 days a week.
In a critical emergency, for all clients with support contracts, we take proactive measures to ensure that we can be onsite fast to respond to any emergencies.
SUPPORT FOR ALL EQUIPMENT IN YOUR OPERATION
Advanced Maintenance and Repair Program
This provides a valuable alternative to leveraging visiting technicians that are usually only trained on a single line of equipment.
For complex, highly automated environments, a small number of onsite service team members can provide advanced maintenance and repair services for multiple lines of equipment.
ENSURE SUCCESSFUL HANDOFF OF YOUR NEW SYSTEM
Site Launch Support
Once a project has been commissioned and the equipment has been turned over to your operational team, there can be a temporary performance drop that occurs while the operational team acclimates to owning the new system.
By leveraging knowledgeable, custom-trained technicians, your KPI launch team can provide combined operational support, technical support, and perform routine inspections and preventative maintenance while supporting your team as they rise through the learning curve.
MAINTAIN A WORLD-CLASS OPERATION
Training and Operational Support
KPI’s training services assist you in maintaining a world-class operation by keeping your team up to speed on a wide variety of areas, including safety, operations, software, controls, and automation equipment.
KPI trainers will develop custom-tailored training programs that are aligned with the unique demands of your environment and operation.
eBook
Maintenance Management for Automated Systems
Integrating CMMS with Business Strategy
Explore how integrating Computerized Maintenance Management Systems (CMMS) can enhance operational efficiency, safety, and financial performance in automated systems.
This comprehensive guide addresses key maintenance strategies, their impacts, and the role of CMMS in overcoming modern industrial challenges
