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What is Last-Mile Delivery Strategy?

An accurately developed Last-Mile Delivery Strategy goes well beyond a ‘re-route.’ It entails a modeling process to consider facility costs, fleet costs, delivery asset types, customer time windows, stop service time, customer drop analysis, and customer frequency analysis.

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Last-Mile Delivery Strategy Scenarios

Group

Optimal number of delivery routes

Group(2)

Number of delivery days per week

Group(5)

Quantity/type of delivery vehicles (capability and capacity)

Group(3)

Driver classification

Group(1)

Route balancing (time vs. weight)

Group(4)

Frequency of delivery by customer

Group(5)

Drop size comparison

Delivery Strategy Benefits

Considering multi-stop, direct-to-store delivery cost reduction helps maintain (or improve) customer service. Removing historical planning constraints is critical to avoid locking in delivery rules, hence locking in operating costs.

  • s-icon3 Minimize miles driven, number of delivery vehicles utilized, and overall cost.
  • s-icon2 Improve delivery service with better route planning considering constraints and client specifications such as delivery time windows.
  • s-icon1 Maximize customer satisfaction with more on-time deliveries and minimal turnaround time to process orders.
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