Order Management System (OMS™)

Module 2:  Order Management System (OMS™)

The backbone of KPI’s Kommand Performance Intelligent Software (KPI-S) Warehouse Execution System (WES), the Order Management System (OMS™) provides the functionality necessary to properly and efficiently execute the order fulfillment process.

The WES is the middleware between an Enterprise Resource Planning system (ERP) or Warehouse Management System (WMS) and the resources necessary to perform various tasks. These resources include labor, as well as the Warehouse Control System (WCS), which controls the material-handling technologies. The WES communicates with the various resources to manage discrete inventory, collect information, and direct work efforts such as order fulfillment, replenishment, and shipping.

The OMS™ module facilitates the planning, processing, verifying, picking, packing, and shipping of orders within the warehouse or distribution center.

OMS™ provides the functionality to properly and efficiently execute the order fulfillment process. OMS™ facilitates the planning, processing, verification, and shipping of orders within the warehouse or distribution center. OMS™ streamlines the ordering process, accelerates order turnaround, and increases order accuracy with reduced labor costs, resulting in improved customer satisfaction.

Order Management System

Key Benefits

Improves throughput

Decreases labor costs

Increases picking efficiency

Improves customer satisfaction

Reduces errors

Ensures order accuracy

Boosts order turnaround times

Decreases damage claims

Reduces freight charges

Reduces pack-out processing time

Key Features

Wave Planning

Planning orders for optimized picking is the most important part of the order fulfillment process. OMS™ is a configurable tool that organizes and streamlines orders for picking efficiency.

• Improves throughput

• Minimizes packing errors

• Reduces labor costs


Using the Wave Planner and Scheduling functions, OMS™ will determine the most efficient picking technique, whether you are processing single line/single quantity orders, multiple line orders, or ship alone orders.

OMS™ releases the proper number of pick tasks to maintain a fluid workload.


QC OMS™ is designed to handle manual and/or automated picking solutions such as pick tickets, carousels, RF devices, and Pick-To-Light (PTL).

• Works well with any automated picking system

• Accommodates multiple picking methods including batch picks, cluster picks, and single-item order picks


OMS™ takes the guesswork out of the packing process. OMS™ uses a cartonization process to analyze the makeup of each order and select the proper sized shipping container. Our software allocates items to various containers based on weight, volume, and dimension to minimize the number of containers needed.

• Provides carton optimization

• Reduces shipping costs

• Reduces material costs


Using pick request messages from the various picking sub-system controllers (such as Pick-to-Light and A-Frame), OMS™ verifies the status of each order and ensures order integrity.

• Analyzes pick requests in real-time

• Verifies the status of an individual order

• Ensures the integrity of each order

Status Tracking

OMS™ tracks the status of the order throughout the process and provides real-time management statistics.

• Provides greater visibility throughout the order fulfillment process

• Built-in alerts notify you of potential problems

• Quickly provides data-driven reports