Systems Integration

Our Approach

Labor challenges, coupled with the speed and throughput required to meet eCommerce demands, require most companies to consider investing in automation technology. Whether you’re looking to automate an entire facility or just one operational area, KPI partners with you to review and recommend today’s newest technologies. We stand side by side with you through vendor selection and into systems integration to ensure the benefits of your investment are fully realized.

Our team begins by fully understanding your current operation and how it needs to evolve to meet changing fulfillment demands and corporate business goals. Our engineers work closely with you to design the most efficient operation that leverages today’s leading automation and robotic technologies. It is imperative to evaluate all feasible solutions and accurately compare options based on quantitative and qualitative attributes to ensure the technology will serve the business now and in the future.

KPI brings a data-driven, technology-agnostic approach to warehouse automation technology evaluation.

As part of our systems design process, we address multiple data points, including:

  • System sizing calculations
  • Throughput and capacity calculations
  • Work process definition
  • Productivity calculations and headcount requirements
  • Comparison of technology options
  • Computer simulation modeling as required


The KPI Approach to Systems Integration

Without seamless systems integration, your investment in equipment and software will not deliver the expected metrics or return on investment. KPI builds flexibility and room for scalable growth into innovative solutions that simultaneously increase productivity, streamline operations, and expand capacity.

KPI approaches each project in a four-phase systems integration methodology, supporting you from the beginning of your warehouse transformation to lifetime support.

Systems Integration Phase 1: Planning

Beginning with collecting data, our team will develop side-by-side technology options and build a project feasibility business case. Next, we’ll work alongside your team to build out the data and design criteria specific to your use case. Our goal is to provide project confidence before beginning a CAPEX request. Phase 1 wraps with a detailed design selected using feedback from your team that meets timing, budgets, and aligns with business needs.

Systems Integration Phase 2: Execution

Following contract approval, engineering and technology solutions are finalized using the design selected during Phase 1. Customers are provided with a Functional Specification Document (FSD) and elements are released for manufacturing, installation, and inspection based on the agreed-upon timeline.

Demonstrate Installation Qualification (IQ) for all systems and subsystems included in integration scope. Verify equipment is installed per design.

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Systems Integration Phase 3: Verification

At KPI, our primary goal is to provide confidence in the newly developed solution. During Phase 3 we will provide an Operational Qualification (OQ) and Performance Qualification (PQ) that meet the needs of the real-world operations of your facility. A customized training curriculum is developed for the site operations team and tests are conducted on-site to ensure demonstrated rate, quality, and reliability.

Systems Integration Phase 4: LifeTime Services

KPI is your partner for long-term success. As you implement your project, we are your resource to ensure maximum uptime and performance. We work alongside your team offering maintenance, parts replacement, remote and on-site support to keep your systems running smoothly. Additionally, our Kommand Performance Intelligent Software (KPI-S) software solution enables industry-4.0 design philosophy and is expandable as your business needs grow.

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